Billing & Payments
We maintain a transparent billing policy. All invoices are delivered electronically and are due within 15 days of receipt unless otherwise specified in your Master Services Agreement (MSA).
Late payments may be subject to a 1.5% monthly interest fee. We accept bank transfers, credit cards, and major digital payment gateways.
Development Lifecycle
Our agile development cycle ensures you receive regular updates. We provide weekly status reports and bi-weekly sprint demos to keep you fully integrated into the process.
Code ownership transfers to the client immediately upon final payment settlement, ensuring you have full control over your intellectual property.
Support & Maintenance
Every project delivery includes a complimentary 30-day bug fixing warranty period. During this time, any critical issues related to our code will be resolved at no extra charge.
For long-term support, we offer customized SLAs (Service Level Agreements) tailored to your operational needs.
Client Communication
Clear communication is key. Clients are assigned a dedicated Project Manager who acts as the primary point of contact via Slack, Email, or standard video conferencing tools.
Our standard response time for non-urgent queries is 24 business hours.
